Spinfinity Casino Terms and Conditions

These Terms and Conditions govern your use of our platform at spinfinity.uk.com. By registering an account with us, you accept every clause set out below. We recommend reading them in full before you place your first bet.

Accepting Our Terms

These Terms take effect the moment you create an account with us. Checking the confirmation box during registration is a legally binding acceptance of every clause contained here, including any updates we publish afterwards.

If you do not agree with any part of these Terms, you must not register or continue using our platform. Continued play after we publish an amendment counts as acceptance of that amendment.

1. The Terms apply to all services on our platform, including the website, mobile version and any promotional communications.
2. We are the operator of the platform; the Terms form a contract between you and us as the player.
3. Only the English version is legally binding; translations are provided for convenience.
4. If any clause is held unenforceable, the remaining clauses stay in full force.

Who May Register

You must be at least 18 years old, or the minimum legal gambling age in your jurisdiction if that is higher, to open an account with us. One account per person, per household and per IP address is permitted. Duplicate accounts are closed and balances may be forfeited.

You must be resident in a jurisdiction where online gambling is legal. We do not accept players from the United States, France, the Netherlands, Spain, Italy or Belgium, or from any other restricted territory we list from time to time.

1. You must supply accurate personal details at registration and keep them up to date.
2. Before your first withdrawal we verify your identity: government ID, proof of address and payment method verification. Review takes up to 48 hours.
3. Providing false information entitles us to suspend the account and void any winnings.
4. Using a VPN or proxy to mask your location to bypass our restrictions is a breach of these Terms.

Deposits and Withdrawals

You can deposit with Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Skrill, Neteller, MiFinity, Jeton, Bank Transfer and Bitcoin. Withdrawals are processed back through Visa Debit, Mastercard Debit, Trustly, Skrill, Neteller, Bank Transfer and Bitcoin. We charge no fees on either side.

The minimum deposit is £30 and the minimum withdrawal is £40. Withdrawal limits are £8,000 per day. Crypto withdrawals complete within an hour, e-wallets within 0 to 24 hours, and cards or bank transfers within 1 to 5 business days. Verification under our KYC obligations must be complete before your first withdrawal is released.

1. Funds in your account are held for the purpose of gambling on our platform only.
2. An account with no login or transaction for 12 consecutive months is considered dormant; we may apply an administrative review before releasing remaining balances.
3. You may only withdraw to a payment method registered in your own name.
4. We may request additional source-of-funds documentation for larger transactions.

Bonus and Promotion Rules

All bonuses and promotions we offer, including the welcome package, cashback, reload offers and tournament prizes, carry their own specific terms published alongside the offer. Where those terms conflict with these general rules, the specific offer terms prevail.

Bonus funds are not withdrawable cash. Wagering requirements must be met in full before bonus winnings convert to real balance. Bonuses expire after their stated validity period, and any unused bonus funds or derived winnings are removed on expiry.

1. Wagering contributions vary by game type; check the weighting table on each offer page.
2. While a bonus is active, the maximum permitted bet per spin or round is stated in the offer terms; exceeding it can void the bonus and winnings.
3. Certain games are excluded or forbidden while a bonus is in play; bets placed on them do not count towards wagering.
4. Placing offsetting bets on opposite outcomes to clear wagering with minimal risk is treated as misuse and voids the bonus.
5. Only one bonus can be active per account at a time unless we state otherwise.
6. Promotional abuse, as judged by us at our discretion, may lead to forfeiture of bonuses, winnings and account closure.

Prohibited Conduct

Fair play is a condition of using our platform. Any attempt to defraud us, other players or our payment providers is a material breach of these Terms and may be reported to the authorities where we consider it necessary.

We use fraud detection and behavioural analysis systems that run continuously. Where those systems flag suspicious activity, we may suspend the account, withhold withdrawals and carry out a full investigation before any decision.

1. Fraud, including depositing with funds obtained unlawfully, is strictly prohibited.
2. Chargebacks and payment disputes raised against us without first contacting our support team may result in permanent exclusion.
3. Multi-accounting, holding more than one account to multiply bonuses or circumvent limits, is prohibited.
4. Collusion with other players, exploitation of software errors or odds discrepancies, and use of bots, scripts or automated tools are all prohibited.
5. Masking your location with a VPN or proxy to access our platform from a restricted territory is prohibited.

Limits and Self Exclusion

You can set deposit limits, loss limits and session reminders on your account at any time through your profile or by contacting support, available 24/7. Limits take effect immediately when you lower them; increases take effect after a cooling-off period to prevent impulsive decisions.

You can self-exclude from our platform for a fixed period or permanently. During self-exclusion we close your account, block marketing to you and refuse any new registration from you. We also support the national exclusion tools GAMSTOP, together with guidance from GamCare and BeGambleAware.

We monitor play patterns for signs of gambling harm. Where we identify concerning behaviour, we will contact you, offer limit-setting or self-exclusion, and where required restrict or close the account.

Closing Accounts and Complaints

You may close your account at any time by contacting our support team at [email protected]. We will process the closure and return any withdrawable balance to a payment method registered in your name, subject to identity verification.

If you have a complaint, contact support first through live chat or email. We aim to acknowledge complaints within 24 hours and resolve them promptly. Unresolved complaints may be escalated to the relevant alternative dispute resolution service, and in the last resort to the competent court.

Our platform operates under licence ALSI-192407055-FI3 issued by the Anjouan authority. These Terms and any dispute arising from them are governed by the applicable law of our licensing jurisdiction.

1. Complaints should include your account details, dates and a clear description of the issue.
2. Wagering dispute claims must be raised within 30 days of the transaction concerned.
3. Nothing in these Terms limits statutory consumer rights you hold under your local law.

How We Update These Terms

We may amend these Terms at any time to reflect changes in law, our licence conditions, our services or responsible gambling obligations. The date of the latest revision is shown at the top of this page.

We notify registered players of material changes by email or an in-platform message at least 7 days before they take effect, unless a change is required immediately by law or regulation. Continuing to use our platform after the effective date means you accept the amended Terms. If you disagree, you may close your account before that date.

We launched Spinfinity Casino in 2019, and these Terms have been maintained continuously since then to keep our platform compliant and transparent.

Frequently Asked Questions

Do I need to verify my identity before I can play?

You can deposit and play after registration, but we must verify your identity before your first withdrawal. We ask for government ID, proof of address and payment method verification, and review takes up to 48 hours.

Can I hold more than one account?

No. We permit one account per person, per household and per IP address. Duplicate accounts are closed, and bonuses or winnings obtained through them may be forfeited.

How do I self-exclude from Spinfinity Casino?

Contact our support team, available 24/7, and request a fixed-term or permanent self-exclusion. We will close your account, stop all marketing to you and refuse any new registration. You can also register with GAMSTOP.

What happens if I bet more than the maximum allowed during a bonus?

Bets above the maximum stated in the offer terms are a breach of the bonus rules. We may void the bonus and any winnings derived from it.

How will I know if the Terms change?

We notify registered players of material changes by email or in-platform message at least 7 days before they take effect, unless a legal requirement demands immediate action.